Privacy Policy

Who is Roamr and what is this Privacy Policy about?

Roamr Pty Ltd ('Roamr', 'we', 'us', or 'our') is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you register on our landing page or use our cashback platform ('Service').

By signing up on our landing page, you agree to the practices described in this Privacy Policy. This policy complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What information do you collect from me?

We collect:

Full name
Email address and Contact
Account credentials (when you create an account at launch)
Payment details (processed securely via third-party payment providers at launch)

What information is collected automatically when I visit your landing page?

We collect:

IP address and approximate geographic location
Browser type and device information
Pages visited and interactions with our landing page
Referral source (how you found us)

Do you receive information about me from third parties?

We may receive information from tour and experience operators (such as Rezdy or FareHarbor) when you complete a booking that qualifies for cashback rewards.

How do you use my personal information?

We use your personal information to:

Process your pre-registration and secure your place in our Founding Club or waitlist
Notify you of your cashback tier status
Send updates about the Roamr platform launch and cashback availability
Process cashback claims and reward payouts once the platform is live
Personalise your experience by suggesting tours and experiences based on your stated interests
Comply with our legal obligations and resolve disputes
Improve our platform and services through aggregated, de-identified analytics

How does the Roamr cashback program use my data?

We use booking and transaction information to calculate, verify, and process cashback rewards in accordance with our cashback program terms.

Who do you share my personal information with?

We may share your information with booking partners, payment providers, cloud hosting services, analytics providers, and legal authorities when required.

Do you use cookies and tracking technologies?

Yes. Cookies help us remember your preferences, understand how visitors use our website, and measure marketing performance.

How do you protect my personal information?

We use industry-standard security measures, including encryption, secure cloud storage, and access controls, to protect your information.

How long do you keep my personal information?

We retain your information for as long as necessary to provide our services, comply with legal obligations, or until you request deletion where applicable.

What rights do I have regarding my personal information?

You may request access, correction, or deletion of your information, withdraw marketing consent, and lodge a complaint with the OAIC.

Will I receive marketing communications from Roamr?

Yes. By registering, you agree to receive updates about Roamr's launch, cashback program, and travel offers, with the option to unsubscribe at any time.

Does Roamr collect information from children?

No. Our services are not intended for individuals under 18, and we do not knowingly collect information from minors.

Can this Privacy Policy be updated?

Yes. We may update this Privacy Policy from time to time and will notify users of any material changes.

How can I contact Roamr about privacy concerns or complaints?

You can contact us at support@roamr.travel for any privacy-related questions, concerns, or complaints.